SAMANHUB.COM guarantees the security of buyers’ payments when transactions are
conducted through our platform. We ensure that payments will not be released until the buyer, or
the shipping carrier confirms that the product delivery is complete.
Given the three-tier approach, payment methods may vary for each tier trade based on the trade
volume and mode.
For most import and export activities, buyers can choose from several payment methods,
including Letter of Credit (LC), bank transfer, credit card, or PayPal. For bulk orders above a
certain threshold, the seller may require an LC. For transactions involving significant monetary
values, we strongly recommend using the SAMANHUB.COM platform.

1. Letter of Credit (L/C)
   An LC is a written commitment from a bank on behalf of its customer (the buyer/importer) to
   pay the seller/exporter for goods/services within a specified date, provided the terms of the LC
   are met and the required documents are presented. This method ensures payment upon the
   fulfillment of specified conditions and is commonly used for large commercial transactions.
   Note: This method is applicable for large commercial orders used in import and export.
2. Bank Transfer
   Buyers can transfer payments directly to SAMANHUB.COM’s bank account. Bank details are
   provided on the platform before completing the transaction. Please provide us with the payment
   transaction number when completing your order. Once the payment is received, we will hold the
   funds until the order is fully delivered. Note: This method is applicable for import and export
   activities within the platform.
3. Payment Methods
   Samanhub accepts the following payment methods:
   • Credit Cards: We accept major credit cards, including Visa, Dollar Card, and
   American Express.
   • Bank Transfers: Businesses can make payments via bank transfer using the provided
   account details.
   • Mobile Payments: We can accept mobile payment options such as digital wallets or
   mobile banking services, subject to availability and compatibility.
4. Currency
   All transactions on Samanhub are conducted in Nepalese Rupees (NPR) unless otherwise specified. Swift Payment transactions may be subject to conversion fees and exchange rate
   fluctuations.
5. Payment Processing
   • Payments made via credit card or mobile payment are processed immediately upon
   checkout.
   • Bank transfers may take several business days to process, depending on the banking
   institution and payment method used.
   • Orders will be processed and fulfilled upon confirmation of payment receipt.
6. Payment Security
   Samanhub is committed to protecting the security of payment transactions. We utilize industry standard encryption and security protocols to safeguard sensitive financial information and
   prevent unauthorized access or fraud.
7. Payment Disputes
   In the event of a payment dispute or discrepancy, businesses are encouraged to contact
   Samanhub’s customer support team promptly to resolve the issue. We will investigate any
   reported payment discrepancies and work towards a satisfactory resolution.
8. Late Payments
   Late payments may result in additional fees, interest charges, or suspension of account
   privileges. Businesses are responsible for adhering to the specified payment terms and ensuring
   timely payment of invoices to avoid any penalties.
9. Changes to Payment Policy
   Samanhub reserves the right to update or modify this Payment Policy at any time without prior
   notice. Any changes will be effective immediately upon posting on the Samanhub website or
   notification to affected parties.
10. Contact Us
    If you have any questions, concerns, or inquiries regarding Samanhub’s Payment Policy, please
    contact us at info@samanhub.com

By using our Marketplace and making payments on Samanhub, you agree to comply with the
terms and conditions outlined in this Payment Policy.